Would just like to thank you for the efforts & genuine concern/friendship that you have both shown us all on the safari. An undertaking of this magnitude does not just happen. It is the result of detailed, professional planning and actually caring about your clients and their experiences. I can candidly say that the whole experience to date has been exemplary - from the first call way back in January to today with yourselves covering off every possible scenario and putting our minds at ease for the main part of the trip. The safari planning kit is one of the most professionally prepared document packages I have come across. This, coupled with the flight plans you have developed for the flight planning software, has made the preparation phase of the safari extremely hassle free. The quality of the aircraft - and your flexibility in ensuring the right aircraft is matched to competency/proficiency of the pilot - has made everyone in the group at ease. Again ensuring that the client comes first. Even introducing me to your mechanic was a small thing but showed there was both nothing being left to chance, and that we were all in this together as a 'crew'. I must personally thank you for the validation flight - demystifying the intricacies of the South African ATC, as well as sharing your experience and tips related to density altitude flying in a calm professional manner. I was particularly impressed with the way you challenged me during the flight, that turned what could simply be done as a perfunctory exercise into an incredible learning experience. Again talking with the rest of the crew, I know that you personalised their validation flights to their individual circumstances rather than a simple 'tick the boxes' exercise. And all this being done with a positive attitude from yourselves that has made the bonding of complete, diverse strangers into a tight knit group hankering (no pun intended) to get going knowing that the quality of the detailed preparation and planning you have both put in is going to make our lives easier both as pilots and as visitors to your great country. It is becoming increasingly rare to come across people with the passion and level of care you both display in ensuring the client is the priority. Looking forward to the next part of the journey.